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Filing case against wrong Google Review


20-Nov-2023 (In Civil Law)
Hi, I am a doctor whose one of the patient has put wrong Google review in my name. Can I file a case against him? The patient tried to reach me on hospital phone but I was busy with other patients so I asked the phone operator to take down the details . Meanwhile, the patient wrote a bad review about me and hospital at that time itself. After 1.5 hours when I got free, I communicated with patient on email where he was okay with the replies to his queries and thanked me also. Later I came to know that he wrote a Google review. My hospital tried to reach to him but he is not picking up call. As it is wrong review so I would like to file a defamation case against him. Please let me know how to go about it.
Answers (2)

Answer #1
954 votes
You need to take a printout of screen shot of the review and meet a lawyer, also show him the review on a screen. An advocate will first issue a notice to the person who has posted it ( I hope you know his address also) seeking compensation and to get the review removed. If he does not pay up, you go ahead to file a case in court.
People also ask

Is giving fake Google reviews illegal?

Fake positive reviews also constitute false advertising and are prohibited by federal law (the Lanham Act). You may be entitled to damages if, as a competitor, you lose business because of the companys large number (fake), positive reviews.

What are the possible consequences of fake reviews?

Here are some of the negative effects that fake reviews can have: Destroyed Credibility: Fake Reviews will damage your reputation. Trust evaporates when customers discover that some reviews are fake. Theyve heard about it through grapevine or have noticed the low quality/relevance themselves. 24-Aug-2023

  
Answer #2
450 votes
Google has filed a lawsuit against an actor who is deceiving consumers and committing scams. This lawsuit is meant to raise awareness about the fact that Google will not stand by and watch bad actors abuse our products.
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