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How to claim an insurance service which is clearly stated in policy


11-Jun-2023 (In Insurance Law)
I took a personal loan from ICICI Bank. With loan they sold me a general insurance policy of their own brand ICICILombard which supposed to cover my 3 loan emi in I lost my job. Two month ago I lost my job .I have policy paper where clearly written that policy will cover 3emi for my loan.i had submit the papers in ICICILomb.and they rejected my claim ( due to resignation is not consider as loss of job and they had also mention in policy). Now what should I do to handle this?
Answers (1)

Answer #1
744 votes
Hi,
You may file a Complaint with Insurance Ombudsman. In case your grievances are still not resolved, you may also file a consumer complaint with Hon'ble Consumer Forum. The jurisdiction is to be kept in mind while filing both the complaints.
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