Refund of advance paid against the work

537 votes

Consult a lawyer and send a legal notice for refund of 16000 for undelivered services. Demand them for your refund amount of 16000 within 7 days . You can also file a complaint in the Consumer Court . Initiate the criminal proceedings for cheating under section 420 of IPC . You can also cliam the additional compensation for your mental harassment . Use the free legal aid of the Telangana state legal service authorities (040-23 22 0814 )

Advocate Pavani Kumari LawRato

552 votes

You've paid a decent amount of ₹16,000 and the service provider delays the work without valid reason. Since you’ve already tried asking for a refund and they’re not responding, you have full legal rights to take action. First of all, the payment proof via PhonePe (₹2800 + ₹13200) is your strong evidence that the transaction happened. You can issue a legal notice to Deccan Clap (India) Pvt. Ltd. through an advocate, demanding a refund within a reasonable time—usually 7 to 15 days. The notice should mention the payment details, purpose of work (cool coating & damp proof paint), date of payment (13-05-2025), and the fact that the work hasn’t started or is unreasonably delayed. If they still don’t respond or refund the money, you can file a consumer complaint under the Consumer Protection Act, 2019 for deficiency in service and unfair trade practices. The best part is that if your claim is below ₹5 lakh (which it is), you can file the complaint in the District Consumer Commission without needing to hire a lawyer—though legal assistance is still advisable to draft the complaint effectively. Also, if you want quick action, you can submit an online grievance at consumerhelplinedotgovdotin or use the NCH (National Consumer Helpline) app, and lodge the complaint digitally. Make sure to keep records of your payment screenshots, messages, and call logs as evidence of your efforts to resolve the issue before legal action.

Advocate Abdul Kaleem LawRato

658 votes

You are entitled to a refund if the service is not delivered within a reasonable time. First, send a formal legal notice to the company demanding a refund with interest for deficiency in service. If they still fail to act, you can file a complaint before the District Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019. Keep all payment records, messages, and any communication as evidence to support your claim.

Advocate R Sunil Kumar LawRato

624 votes

File a complaint in cybercrime call1930 and complaint about your issue and u hope u paid money in online and speak to cybercrime and they will block his account and money after that u hire a advocate and file a property petition and get that amount back

Advocate Rajkiran Govindcar LawRato

578 votes

Send legal notice for refund citing service deficiency. If unpaid and receive no response, file a consumer complaint for refund, interest, and compensation under the Consumer Protection Act and preserve payment proof.

Advocate Anoosha Tamma LawRato