In-house Underground Water Tank issues

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Based on the facts stated, you may have a legal remedy against the builder for deficiency in service under the Consumer Protection Act, 2019. The recurrence of leakage within one year of reconstruction indicates possible defective workmanship or failure to provide the agreed construction service. You may take the following steps: 1. Obtain an independent technical inspection report from a qualified civil engineer, documenting the leakage and its probable cause. 2. Preserve all evidence, including construction agreements, bills, payment receipts, photographs, videos, WhatsApp conversations and previous complaints made to the builder. 3. Send a formal legal notice to the builder calling upon him to rectify the defects at his own cost or compensate you for the loss suffered, within a reasonable period. 4. If the builder fails to respond or resolve the issue, you may institute a complaint before the appropriate District Consumer Disputes Redressal Commission, seeking rectification of defects, refund or compensation, as applicable, along with litigation costs.

Advocate Hemalatha Narayanan LawRato