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Need to reply on a notice given by Advertiser


16-Apr-2025 (In Consumer Court Law)
I'm in Digital Industry. We worked with a client in Sep&Oct month and got the payments of the work we did but didn't get the GST amount. So we cancelled all the old invoices & issued new invoices considering the received payments are with GST as we didn't want to go legal. So he sent us a notice mentioning that the activity wasn't performed as per the contract while there is no such contract and asking for refund. Need to reply on that notice so suggest
Answers (5)

Answer #1
520 votes
Based on the facts mentioned, if there is no written contract and the services were indeed rendered and accepted by the client (as evidenced by payment), then the client’s claim lacks legal merit. You may respond to the notice stating that the work was completed as agreed upon, payments were made without objection, and fresh GST-compliant invoices were issued for compliance. Emphasize that the client never disputed the quality or delivery of services at the time and is now making baseless allegations. You can also ask them to produce any evidence of a written contract or deficiency in service. If they fail to do so, their claim for a refund is untenable. For drafting reply to that Notice, You may contact me. Best Regards, Adv Adarsh Kumar
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Answer #2
780 votes
I understand your concern but you need to send a reply to the legal notice through a lawyer and the same has to be sent within the time period mentioned in the legal notice which is usually 15 days. However, the consequences of not sending the reply within the time frame would result in legal action in the court. But since you have a valid claim, we can send them a reply and negotiate with them.
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Answer #3
614 votes
yes you can send the reply of his legal Notice. if there is no any contract between you and him . there shall be no need to worry. the process is very simple to reply to his notice.. if there is no contact there is no legal duty to perform
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Answer #4
623 votes
Hi. I have experienced a lot of such matters where in people knowingly do such things just to assert pressure on the other party and then arm twist them into refunding the money back. There is nothing to worry about, all you need to do is to reply strongly to their notice with adequate legal rebuttals. This would ensure that the other party gets the message loud and clear that you are not letting take the free stride.
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Answer #5
833 votes
A detailed analysis of the notice is needed and accordingly reply is to be made where performance of service , GST issue clarification and no dues has to be highlighted. You can reach out to me for further details.
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