Clarification on missing of original documents by Bank

650 votes

The person has not mentioned about the which original documents. It is the duty of bank to maintain the original documents. The banks cannot be sued at consumer court. It can be headed to Banking ombudsman.

Advocate Murali Krishnan Sanjeevi LawRato

634 votes

Sir,
If the bank lost your original document first step is to file a compliant before the banks ombudsman.This bank ombudsman can conduct inquiry and pass order. This only a correct way to redeem your complaint.The consumer complaint is not a proper way.

Advocate Johnson Thangiah LawRato

583 votes

Dear sir,

Your query is not clear on what help you require from me. Also you are not sure about the exact position of your documents.If you can share the particulars of the case and the stage, I can help you in a better way.

Advocate Savitha G LawRato

977 votes

At the time of availing loan the Bank had issued the acknowledgment for the receipt of the original documents from your father. Without obtaining original title documents they will not sanction loan to your father. So lodge a complaint against the Bank with ombudsman and also with the jurisdictional police station stating that they had lost your original title documents if you have the original acknowledgment issued by the Bank. Also verify the loan agreement wherein the Bank may acknowledged the receipt of the original documents from your father.

Advocate Senthil Kumar L LawRato

620 votes

Hello
The bank will not give any loan without producing the original documents. If your father had availed loan after producing all the documents, then they would have missed the documents. You can give a police complaint against the bank with regard to the lost documents.

Advocate Devapriya V LawRato