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Insurance issue with Gold Loan


10-Jul-2023 (In Banking / Finance Law)
My father has taken the gold loan in 2018 with insurance and in 2019 he renewed the loan and the executive told him that everything is same and all the term and conditions .Unfortunately my father expired in feb 2020 . When we approached the bank then they are saying there is no insurance attached with this loan . We escalated this to sr management of bank then they are saying there is no insurance product available at the time of renewal of Loan . This wsa not conveyed to customer .
Answers (2)

Answer #1
824 votes
Dear Sir.. Can you please share the agreement between you and bank, so that we could analyse the strengths in your case.. If you have good strength in your case then you can proceed legally..
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Answer #2
526 votes
You can simply approach to Consumer court redressal forum with all the relevant documents as per need.
But before filing a complaint work out on all the relevant documents .
For any further assistance contact us.
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