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Credit card fraud transaction from SBI bank what to do


02-Jan-2023 (In Criminal Law)
On 29th dec i got a call frm a person and he claimed that he was a sbi officer and upgrading my card. I suspected and asked about my latest transactions and he told correctly. So i gave my cvv n otp details. within 30 mints he transacted for 48k in amazon. As soon as i got sms i calld up sbi to stop d payment. But they strictly said no and i sent mail to feedback, nodalofficer @sbi card. No response. I m poor housewife and because of dis my husband fights with me every day. I complained cybrcrime chennai police. No response. Lost money n unpleasnt daily life. I m so depressed. Pls help me out what i can do.
Answers (2)

Answer #1
691 votes
File a complaint in cyber crime and also give a written complaint to Sri at respective branch. Also get the acknowledgement FIR both the complaints. Moreover block your card immediately without delay. . . .
Answer #2
824 votes
You should have approached Amazon, too. Anyway, you can find the address of the criminal through their portal and lodge criminal complaint. At chennai, recently online police complaint facility commenced. Utilize this and follow-up your complaint. Visiting the police station is useless since they will not bother about low-value loss!

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