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Threatening by Samsung employee on complaint of damage product
29-Sep-2023 (In Consumer Court Law)
Hi Team, I bought a samsung refrigerator, on delivery I found it damaged on 20th Sep'14. Dealer deny to replace the refrigerator but he submitted the complaint in samsung, complaint # 4201573965. After continuously follow-up with samsung customer care, dealer, one samsung employee came with 3 unknown people on 28th Sep'15. In my home they tried to threaten, misbehave and out of 2 damaged parts they replaced one and took along the second part with the commitment that part will get deliver yesterday only.... Now Samsung has closed the case without repairing the second part. What to do now?
32+
Adv. Yogesh Kumar Vidyakar
Delhi | 100+ Answers
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If you have any further questions contact me.
29+
Adv. Vivek Nasa
Gurgaon | 200+ Answers
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Going by what you have shared herein, it is advised that you immediately file a consumer case against the company and can also in addition file a criminal case for intimidation, etc..
31+
Adv. Ankur Aggarwal
Delhi | 100+ Answers
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