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filing complaint against brand for selling old products on new price


14-Feb-2023 (In Consumer Court Law)
Dear sir, Theirs a fashion brand chanel is selling old product on new price. In india chanel stores are available in chennai at vellachery, in mumbai at palladium, in delhi they are available in selectcity walk, dlf promenade mall & imperial hotel. This brand sells makeup, skincare & fragrance in retail stores. While every year these brand sell old mrp products at new price becasue every year they increase their price. So they simply remove old price tag & paste new price tag and they change lot no., expiration date, date of import etc. As i have all the proofs. So please suggest how to complaint about this french luxury brand.
Answers (4)

Answer #1
824 votes
In that case u have suit or consumer case before court its depends as per your choice and facts of case . Kindly take immediate steps otherwise it will cause u huge lost and reputation of business....
Answer #2
580 votes
You can file a consumer complaint immediately with the help of the proofs and photographs. You can claim damages and compensation from the company and get the defective goods recalled from being sold at such stores.
Answer #3
711 votes
If you have all the proofs,you can file a complaint before consumer forum as well as a fir against the said seller describing all the acts done on behalf of him. But before that let me know if you have send these information to the brand owners
Answer #4
674 votes
A complaint in this regard can be filed in consumer forum or commission under various acts as in MRTP Act, Drugs and Cosmetics Act alongwith a complain to Bureau of Indian Standards (BIS) for such unfair trad practice.

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