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Reg report Of dues in cibil report by NBFC based at Delhi


31-Jul-2023 (In Consumer Court Law)
Hi, I had taken loan from a pay day NBFC Rupeelend backed by Usha Financial Services Pvt Ltd. Even after paying all dues as said by collection team. The company did not provided any NOC of any loan since I had taken loan twice with them. Recently 6 months back I came to know that they have report dues in my CIBIL report. They were not responding on mails so I rushed to their office but they have shifted their office and they office address is not updated on portal from last 1 year. when I checked their app by which I availed the loan that is also not working and saw numerous similar complaints against them on play store and on various forums. I need to take a Loan and now I am stuck what to do. Though I have mailed them keeping rbi complaint team regarding this keeping them in loop but no reply. Need suggestions and advice. also can any individual sent any legal notice to them , if yes then how
Answers (3)

Answer #1
920 votes
You can file a police complaint against them and then it will be the police duty to locate them. Moreover you can send them a legal notice to the last known address available with you. Also make a complaint to banks ombudsman.
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Answer #2
683 votes
Hello, I have perused your query. In these circumstances you can send a legal notice via e- mail describing your issues since the beginning and demand the concerned NOC within a stipulated time period. For any further information feel free to reach out to us.
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Answer #3
713 votes
I have perused the contents of your query and would advise you to seek a detailed consultancy from a lawyer having expertise. Would advise you to issue a strongly worded legal notice through a lawyer seeking NOC.
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