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Premium Subscription Purchased But Not Showing In Account


09-Nov-2024 (In Consumer Court Law)
I purchased a premium subscription of GeeksForGeeks and 1 day after payment access was revoked for all courses except 2 that I had started. The support team is not responding and upon calling them they are telling me that they will forward a query to the course team and they will contact me and they never do that.
Answers (2)

Answer #1
954 votes
Hello and regards you matter related to consumer affair you can file a complaint in the consumer commission with details of facts and evidences at you district and for any expert help you may contact us
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Answer #2
714 votes
If you have faced a deficiency in services or goods, you can send a detailed legal notice to the concerned party, formally demanding a refund of the amount you paid. This notice should specify the reasons for your claim, including the deficiency, and set a reasonable deadline for compliance. If they fail to respond or refuse to refund your money, you have the right to file a consumer case in the appropriate forum.
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Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

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