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Physically assaulted my child and refused to take any actual action


14-Jun-2025 (In Consumer Court Law)
My kid is going to a famous coaching institute and he was slapped by his classmate twice and his spectacles fell down and the classmate accused him if teasing him which he didn’t do. We escalated the matter to allen administration and they just let the child off the hook with an apology and when we reached and inquired the kid was still blaming our kid and administration also pressurised my kid into admitting his failt which was none. They did bot even inform the kid’s parents till we wrote fir
Answers (3)

Answer #1
910 votes
You can file consumer complaint against the administration on these grounds deficiency in service failure to maintain a safe, secure, and harassment-free environment as part of the educational services offered. Unfair Trade Practice, Mental Harassment and forced admission of fault, Lack of Parental Communication and Violation of Student Rights & UGC/NCERT Norms on Student Protection. Further, you seek written apology, compensation for mental trauma, strict action, refund or damages and directions to ensure non-repetitions
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Answer #2
963 votes
Your child was not only physically assaulted, but also subjected to institutional apathy, pressure, and character assassination. The coaching institute failed to follow basic child protection protocols and mishandled the matter egregiously. You have a strong legal footing to seek justice, compensation, and possibly, disciplinary action against both the student (via his guardians) and the institute.
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Answer #3
781 votes
Hello Madam as per facts stated by you, to some extent we can fasten the liability on the institute rest criminal case is liable to be done on the child along with institute as party please feel free to call us for better assistance on this issue thanks
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