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How to apply visa again as Denied boarding - Document check


31-Aug-2023 (In Consumer Court Law)
I was supposed to fly from Mumbai to Amsterdam, but because of the denied boarding I couldn’t reach my final destination as planned. I can apply for a visa from the country which is either my first port of entry in this case Netherlands or the longest stay which in this case Poland and therefore, I had applied for my visa from Poland embassy. 1. My flight was from Mumbai to Amsterdam via Istanbul with Turkish Airlines 2. When I was boarding to flight Istanbul to Netherlands, airlines officials (who checks the boarding pass) told me that I could not board the flight because my visa was issued by Poland and I need to go to Poland first. They were denying the longest stay option of the visa. 3. I somehow managed to fly to Poland from Istanbul after lot of struggle at Istanbul airport and then to Amsterdam. 4. I got my luggage after almost three days of my flight at the Amsterdam airport. 5. I have emailed airlines and they refused to give compensation What to do in this case?
Answers (3)

Answer #1
727 votes
You had to face some sort of challenges on the way but you have done quite well. I completely understand your point. Point of inception vs point of long stay. Therefore you were subjected to face considerable delay and therefore you are seeking compensation. I would request you to scan minutely the entire sequence of events once again and check if the airlines justified itself having an ambiguity wrt conflict of Laws. If they followed the protocol and the delay was substantiated as per security concerns then ask for a proper explanation from them. But if the delay was just due to their ignorance then definitely you can file a consumer complaint claiming for the complete expenses for three days due to delay in receiving your luggage and claim for mental harassment.
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Answer #2
506 votes
By writing simple letter will not solve your problems. You need issue a legal notice to the airline seeking compensation and mentioning entire details of your dispute. Secondly if the airlines refused to give answer the file a complaint before Consumer Forum for compensation.
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Answer #3
712 votes
As per your query

You have good case to approach the Consumer forum for deficiency in providing services. You need to send them a legal notice through an advocate and file a dispute in Consumer Forum and claim compensation along with the cost of litigation.
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