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Fraud by Packers and Movers not sending goods even after making paymen


23-Apr-2023 (In Consumer Court Law)
I have hired a packers and movers service for shifting my goods from Kolkata to Thane. The deal was finalized at Rs 45000/-. The company assured the goods will reach within 4 days. We made an advance payment of 25000/ while loading. They agreed that the balance amount can be paid at unloading time on the phone. We have come back to Thane but our goods are still stuck in Kolkata. These people are not attending my calls neither they are giving any time frame when the truck will leave for Thane. Today they told me until I pay 10000 more the truck will not start. I am unable to trust these people. If I make the payment then also there is no guarantee that the truck will leave. What should I do??Kindly help.
Answers (4)

Answer #1
619 votes
As per your query in law rato, want you can file a consumer case and ask for compensation and also the refund amount along with the litigation cost deficiency of service and unfair trade practice. you file a case against these opposite parties for deficiency of service and unfair trade practice in any consumer court.
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Answer #2
524 votes
contact your local police station immediately with complaint of suspected loss of movable assets againest the company. you have the right to apply before the consumer forum but it will be time taking and for immediate redressal you have to approach the police.
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Answer #3
859 votes
At this juncture it would be my advise to you to file a criminal complaint before the local PS and move an 156 application for speedy disposal and action. Such applications are based on facts and I can guide you on the procedure.
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Answer #4
935 votes
File a consumer complaint against them and claim for compensation and damages caused to you. you can also file criminal case for breach of trust and cheating and theft of your goods against them. a detailed proof is required for the same
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