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Facing issues with Software service provider
16-Jan-2023 (In Consumer Court Law)
I am dealing with a software service provider. I got in a contract with them to get a product made in 2019. Due to their inefficiency and loose work ethics, it has been more than 1.5 years and it’s still in progress. I am trying to reach out to them but they haven’t been responding to my e-mails. What is the course of action for me here to speed up the process?
Hi,
After going through the contents of your query it prima facie seems to be a case of deficiency in services and unfair trade practice being adopted by the service provider. Would advise you to get a strongly worded legal notice issued to them
After going through the contents of your query it prima facie seems to be a case of deficiency in services and unfair trade practice being adopted by the service provider. Would advise you to get a strongly worded legal notice issued to them
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Adv. Anubhav Kathuria
Delhi | 500+ Answers
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As per the limited knowledge sent by you, I can advise to go before consumer Court. We can send a legal notice prior to consumer case. Moreover, it depends what was the total amount you paid for the said service as to which consumer court it will be filed.
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Adv. Ayush Kapur
Delhi | 200+ Answers
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Send them a legal notice first. If they don’t comply, file a consumer complaint before the appropriate forum.
Notice would work as a warning letter from your side.
Do consider sending that first. However, you can approach the forum as well.
Notice would work as a warning letter from your side.
Do consider sending that first. However, you can approach the forum as well.
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Adv. Shrutika Garg
Delhi | 100+ Answers
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