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Bought Laptop from Flipkart where they have falsely advertised
29-May-2023 (In Consumer Court Law)
I have bought a Laptop from Flipkart and in it's description it said that they will provide me with 1 year of McAfee Live Safe antivirus subscription but what I have got is 1 month trial.
Upon contacting them they were continuously stalling the matter for 11 days until today when they said that they will provide me with 300 rupees instead of 4999 which is the actual cost. I asked them to let me talk to their manager but no one has called! I have invested my 11 day worth of time contacting them, Lenovo (laptop company) and McAfee so that I could have my subscription. But I have got no response from either side.
Can I file a case against them for this issue?
Yes you can very well file the case with the District Consumer forum. The new rules under the act prescribe for the liability of the e-commerce entity. You can start by sending a legal notice to the parties.
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Adv. Prafull Bhardwaj
Delhi | 25+ Answers
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yes , you can file a consumer complaint in consumer forum. whatever you have written above, if it is in written form then I advise you to directly file the complaint or if not then send a legal notice first. definitely you will get the justice.
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Adv. Sandeep Pal
Firozabad | 25+ Answers
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hello as per your query I would suggest you to file for consumer case for deficiency of service before the district consumer forum.
For further information on this contact me with the registered mobile no with lawrato.
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Adv. Neelam Singh
Lucknow | 200+ Answers
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Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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