Redressal of grievances from Delhi University.

My daughter had taken admission in B. Sc.(H) Physics in yr. 2010 in Delhi in a college of DU. I was a year when DU had introduced semester system and due to which many agitations and problems were created by teaching staff. Then, by her college, she was not got noted/ apprised about the marks awarded to her against her Internal Assessment section (maximum 25 marks per paper). Now, by 2014, she has cleared her all papers of all semesters with more than 60% marks except her Chemistry paper in which she got 05/25 marks in IA section and 33/75 in Theory section and consequent to the shortage of only 02 marks, she got ER in this Chem. paper.

Since her college did not apprised her IA marks earlier before sending it to university, she could not appeal formally against it within prescribed time period but she had been getting it chased for the last four years. It is also to be apprised that college has not any academic record for the yr. 2010 and it was told it a time barred case.

Now, last month, college authorities have processed and forwarded her " IA change request form " (to be changed from 05 marks to 08 marks, as she needs only 02 more marks it was ok to her) to DU authorities. It shows that college has accepted its mistake. But now DU has turned downed her said change request. Since she has to save her precious year and her admission taken in B,Ed. for the session 2014-15, she urgently need helps.

Please suggest the course of actions available as per rules/law, so that we may get certain success (getting the said IA change request accepted from DU) with least expenses and within shortest time period.