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Paid amount to event manager for wedding but not Refunding the amount
10-Aug-2026 (In Recovery Law)
Booked a wedding planner and paid ₹5L for engagement + ₹10L wedding advance. Due to family issues, both were cancelled. Engagement was cancelled 1 week before; wedding was cancelled >3 months before the date. Company initially said they’d try for a full refund for wedding advance amout 10 Lakhs but now ignores us. We emailed the company and provided all details requested, but no response. Can we legally recover the ₹10L/₹15L? What action should we take?
Please share the agreement, payment receipts, cancellation/refund terms and correspondence. The refund claim depends on the contractual terms, cancellation policy and whether any amount was actually forfeited.
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Adv. Ravindra Anjaneyulu
Anantapur | 5+ Answers
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hi yes if you have proofs that you had given money to him and that you could send them legal notice asking him to pay the amount and if he failed to pay then you could file the civil suit for recovery of money
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Adv. Baddam Aravind Reddy
Secunderabad | 1000+ Answers
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The recoverability of ₹10 lakhs/₹15 lakhs will depend upon the booking agreement, cancellation/refund terms, payment receipts, and whether the wedding planner can establish any actual loss or expenses. A blanket forfeiture of the entire advance is not automatically enforceable merely because the booking was cancelled.
Since the wedding was cancelled more than three months in advance and the company initially indicated that a full refund would be considered, the documentary record may materially strengthen your claim. You should issue a formal legal notice demanding refund of the legally recoverable amount, with interest and costs, failing which appropriate proceedings may be initiated before the competent Consumer Commission/civil court. The engagement cancellation should be assessed separately based on its specific terms and timing.
Do not delay further; preserve the agreement, invoices, payment proofs, cancellation communications, emails, WhatsApp messages and all representations made by the company.
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Adv. Pavani Kumari
Guntur | 400+ Answers
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Yes, legal recovery may be possible, but the entitlement to the full ₹15 lakh will depend primarily on the booking agreement, cancellation/refund clause, and actual expenses incurred by the wedding planner. Since the wedding was cancelled more than three months in advance, while the engagement was cancelled only one week before, the two payments should be assessed separately. Preserve the payment receipts, agreement/quotation, cancellation terms, emails/WhatsApp messages and the company's communication promising to try for a refund. Send a formal legal notice demanding the applicable refund with interest and compensation, and if they fail to respond, appropriate proceedings can be initiated, including a consumer complaint where the transaction qualifies as a consumer service. The company cannot automatically forfeit the entire advance merely because the event was cancelled; any deduction should have a contractual and legally sustainable basis.
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Adv. Mrudhula Jahnavi
Serilingampally | 200+ Answers
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