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What to do if Reliance ported my number without my permission


31-Dec-2023 (In Cyber Crime Law)
Hi, I am a Reliance GSM customer, since their operation is getting closed, we were issued PORT no. to compulsory migrate to other network. When I tried to PORT my number, I was unsuccessful with multiple operators. Later on, I noticed that somebody has ported my number to BSNL. This is only possible with involvement of company employees. Both the operators (BSNL, Reliance) have failed to follow due process of Porting, they have issued no. without verifying the owner of the number. On raising this to BSNL, they have suggested to lodge FIR to cyber crime cell. I wanted to lodge case against BSNL, Reliance communication and the person who is using my number. With my sources, I have the details of the person to whom my number has been issued. Please advise.
Answers (3)

Answer #1
824 votes
You need not worry about cyber cell and all that stuff. Just go to your local area and lodge police complaint or zero fir in that police station. Zero fir bounds police to send fir to appropriate police station or to cyber cell. You can also file civil case claiming damages from these companies or to get injunction for your mobile no.
Answer #2
862 votes
Good go for lodge FIR against bsnl , Reliance as well current user and also file a complaint against all of them before TRAI, TRAI has the power to entertain complaint against mobile service prover and ask trai to suspend the mobile number in question until decision of such complaint
Answer #3
914 votes
Have you registered the claim with the TRAI and did you get the final messages from the Reliance GSM. It is necessary to review your case with the evidence and to check for violence fo the last. It is necessary for you to take your file to a lawyer.

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