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OTP Based Online Fraud without my mobile being compromised


28-Jul-2023 (In Cyber Crime Law)
Respected Sir/ Madam, This is to bring to your notice that I fell victim of online fraud on 16th July, 2021. There were multiple transactions of e-gift vouchers between 3:30 -4:00 am on 16th July, 2021. I have reported the incident on cybercrime portal and to bank within 6 hours as soon as I saw the message about the same. Below are the details. Bank Debit Card - 1 e-gift voucher of INR 10,000/-. There was another transaction of INR 43.16 was also done on ZAKA-ZAKA.COM. I have also called up the merchant - to cancel the transactions around 9 am of 16th July, 2021. However, the merchant has still not cancelled these transactions. Both Debit and Credit Card are of the same bank and were in my possession and the same information has not been shared with anyone including my family members. The mobile sim and the mobile was in my possession during the whole period. I have lodged complaint with RBI as well still waiting for an update.
Answers (2)

Answer #1
804 votes
Hello, I have read through the issue. Well seems like a criminal offence and immediate action is required to be taken so as to recover the money and punish the criminals. Regards, Shayan
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Answer #2
673 votes
RBI will not do anything nor will your bank this kind of issues are happening at large in this covid era and people of atleast 25 have informed me of the same. There is a remedy to it for which you need to write the entire incident in detail and approach the appropriate forum for ends of justice
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