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I am booked my seat from Delhi to Jaipur from online bus service company at the time of 7.45am but t


01-Feb-2023 (In Criminal Law)
I am booked my seat from Delhi to Jaipur from online bus service company at the time of 7.45am but they message me before 7 hours that my arrving timming has been rescheduled to 10.10am. i didn't see the msg. In the morning, when I reached the arriving point I knew it and try to contact them they didn't pick and try again via what's app they just say sorry. After that I am suffer very badly by mentally and timmingly. And rearrange another bus and pay again. So, how these companies do whatever they want. Is there any right as a consumer.
Answers (3)

Answer #1
712 votes
yes ma'am/sir we can approach to the consumer forum or high court directly and make these company pay for there irresponsible act and also file a criminal complaint against them, so for the reference of now what we can do is, we can arrange meeting for discussion for the legal consequences they can face and do the rightful thing.
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Advocate Jatin Raheja

Adv. Jatin Raheja

LawRato Delhi | 25+ Answers
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Answer #2
650 votes
If they are not listening to you then you can send them a legal notice and in that notice you can write either refund my money back along with compensation or face legal action. And if want to go legal then you can always forward a written complaint to the police station of your area. For more legal assistance I am just a call away.
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Advocate Jitender Singh

Adv. Jitender Singh

LawRatoDelhi | 1000+ Answers
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Answer #3
979 votes
yes you can approach the consumer court and file a complaint before the consumer court you can also ask for compensation regarding whatever suffered because of them and also asked for refund of your amount with penalty
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Advocate Abhinav Gupta

Adv. Abhinav Gupta

LawRatoDelhi | 25+ Answers
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