Can we use customer details to promote our other businesses ?
08-Dec-2023 (In Corporate Law)
Dear sir, We are logistic provider company and we help restaurants to deliver foods to their customers. Restaurants provides their customers numbers to us since we need to call them before making deliveries. My question is that can we use these number to promote some other business since I am running one more company other then logistic. Do we have to take permission from Business to do this ? So far we have not put such clauses in our agreement with businesses. Please help me by sharing legal option here.
In order to be adequately protected, it is advisable that you incorporate relevant clauses in your agreements that the information provided by these restaurants is collected and shared with the due permission of the customer and the customer and the restaurant shall have no objection to use of the same by you.
Privacy is an important aspect now and more and more customers are vigilant of the same. I therefore advise that in order to be safe against potential legal challenges, you need to incorporate clauses in your agreements which absolve your liability.
In case of further queries, do not hesitate to reach out to me.
Regards
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