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Zoomcar not paying the refund they agreed on


31-Jul-2023 (In Consumer Court Law)
I booked a car from Zoomcar in Bangalore in May and paid the first month rent and deposit. They later said the car is not available for I asked for a refund which they agreed to pay. The refund did not happen till July 31 2020. What should I do? I have the email thread to prove the dispute.
Answers (2)

Answer #1
970 votes
Send a legal notice through Advocate seeking for refund if they fail file a consumer complaint for unfair trade practice and fraud. Feel free to contact me for further guidance if you need in this regard in karnataka
Answer #2
960 votes
Hi you can approah the consumer court for relief. You can pray for refund of your amount as well as compensation for trouble caused to you. Please keep ready required details like bank transactions, appropriate emails etc.

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