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What to do when amount is debited from account with notice?
26-Sep-2023 (In Consumer Court Law)
I had earned an amount as a reward from the google app TEZ which was credited to my bank account. Later on it was debited without my knowledge or authorization. When talked to the customer service, they said that google can debit the money, it is in the policy. But they are not showing the policy, else it has been illegally done. Kindly help as i am unable to understand the terms of policy.
It appears that you are claiming deficiency in service by google as you have been deprived of some prize money without any sufficient cause and the policy under which it has been done is not being shown to you. You can issue notice under the Consumer Protection Act to the Chairperson/ authorised person of Google India and then file a consumer complaint under the Consumer Act. But you will first have to satisfy that you fall within the definition of the word "consumer" as defined in consumer Protection Act. Your query is a little insufficient to deduce this inference.
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Adv. Rajiv Joshi
Chandigarh | 25+ Answers
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Once the amount had been credited into your account it can not be debited without your permission unless until it has been credited into it account by misrake. It is totally negligence on the part of the bank who permitted them to do so
You can file consumer complaint before the consumer form of your district and claim the amount as well as compensation
You can file consumer complaint before the consumer form of your district and claim the amount as well as compensation
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Adv. Vikas Arora
Chandigarh | 25+ Answers
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Kindly sue to the bank from which the amount has been debited. Bank can't allow to debit without any authorisation from the account holder. If bank has done so then bank has to pay the dates and also has to return the amount which has been debited without your consent and approval. For mordodiscussion you may fix appointment With me.
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Adv. Jagan Nath Bhandari
Chandigarh | 200+ Answers
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