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Service center denying in-warranty service
24-Jan-2024 (In Consumer Court Law)
I have been in the process of shifting homes , due to mishandling on part of the packers and movers i have misplaced my mini-pc . But i still have the graphic card that came with it ie: ZOTAC RTX-3060 , i have only recently tried to use it in a PC , but it was not giving any display output , so since it is still under warranty ( Aug 2023 Billing from Amazon.in ) i decided to take it to the zotac authorized service center , near me . But on reaching out to them they are repeatedly ignoring my req
First of all rather than going legally you should serve him/her a legal notice and in that notice you can write that either pay my money or face legal action which will be at your own risk. After that if he/she fails to give you a satisfactory reply then you can anytime file a recovery suit in the court to claim your money back along with compensations.
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Adv. Jitender Singh
Delhi | 500+ Answers
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First step is for you to send them a legal notice and demand for your terms to be full filled within a specified time. If they do not comply with the demands stated in the legal demand notice within the specified time then you may approach the consumer court and file a consumer case and seek damages for the services not being provided to you despite the same being under the warranty. You may also seek damages against the harassment being cause to you by the company due to insufficiency of services being provided to the customer.
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Adv. Daksha Kumar
Delhi | 25+ Answers
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If the company or its authorized dealer is not entertaining your request, then you can approach consumer court by filing a consumer complaint to your nearest and jurisdictional consumer forum. Your every problem will be solved, and you would be compensated for the harassment.
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Adv. Sujeet Notwal
Delhi | 200+ Answers
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