LawRato

Not replacing item by flipkart which is defective received.


09-Dec-2025 (In Consumer Court Law)
I purchased a Washing Machine (Semi Automatic) through flipkart. I discovered severe water leakage during operation. This issue was immediately reported service team however flipkart is not ready to replace this faulty machine.
Answers (4)

Answer #1
505 votes
send a legal notice to flip kart and the washing machine company file a consumer complaint along with the invoice/ screenshot, other communications for any further clarifications you may call or message me
Helpful? LawRato LawRato
Answer #2
999 votes
The client is advised to proceed with the legal notice immediately and be ready to file the consumer complaint if the demanded resolution is not provided under the concerned provisions of law and in consonance with the SC Judgements
Helpful? LawRato LawRato
Answer #3
999 votes
send legal notice to supplier and b2c platform i.e. flipkart. if they didn't respond to your notice or even after unsatisfied replay file complaint to your district consumer forum. and demand replacement or amount you spent along with compensation and litigation cost. if you required any specific advice then contact me.
Helpful? LawRato LawRato
Answer #4
952 votes
This is third party liability along with manufacturer, you can send them first legal notice to replace the product, if they refuse or don’t respond then you have to file consumer case against them for damages and unfair trade practices
Helpful? LawRato LawRato

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."