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New phone replacement screen has scratches


18-Oct-2023 (In Consumer Court Law)
Hello sir/mam I recently got my phone back after 38 days for screen replacement of my moto g82 for green line issue...I checked the the in the service centre and it's working fine..but when I came back home I noticed my phone screen has scratches in it and are visible..I think it's someone's used display as factory setup glass from company doesn't have scratches..
Answers (2)

Answer #1
680 votes
File a Consumer complaint against the service center and company. more fully it doesn't take 38 days for replacing a screen. kindly get in touch with S S Law Offices by searching Google

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Answer #2
806 votes
Hello,
First you need to send a legal notice to the service center claiming all for a compensation and a replacement and if no positive response if received then a consumer complaint is to be filed before the consumer dispute comission
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