88+ Lawyers are online 
Legal Action for Harassment & Defamation by Axis Bank Max Life Insuran
18-Mar-2025 (In Consumer Court Law)
I am repeatedly harassed by Axis Bank Max Life Insurance via messages mocking me as "haggu" (slang for "shit"), causing mental trauma and defamation. I have screenshots as evidence. Under Indian law, can I claim ₹50 lakhs compensation for mental harassment and reputational harm? What legal steps (IPC, IT Act) should I take? Should I file a police complaint, approach consumer court, or send a legal notice first? How to ensure accountability and prevent further abuse?
You should file a police complaint at the local cybercrime police station under the relevant provisions of the Bharatiya Nyaya Sanhita, 2023, including sections relating to defamation, criminal intimidation, and intentional insult. Along with that, send a legal notice to the company demanding an apology and compensation for the harassment. You can also approach the Consumer Disputes Redressal Commission under the Consumer Protection Act for mental harassment and unfair trade practices, claiming compensation. Preserve all evidence such as screenshots and communication records to support your case.
Helpful?
Adv. Upparapalli Shruthi
Hyderabad | 25+ Answers
CONTACT NOW
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
Connect with top Consumer Court lawyers for your specific legal issue
No Comments! Be the first one to comment.
"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."
