Interior Designer could not complete the work
21-Dec-2024 (In Consumer Court Law)
i am an interior designer i took a project and i was unable to complete the project on time, But it was due ti client contionius changes but yet it look me long but i couldnt complete i ask for kore time buy client denied and now askikg me for refund.I have placed everything in her project.but yet she claiming money what should i do now as FIR is going to happen
Well, I can defend you, so that, FIR do not get lodged against you. Your's is a Civil Case, as your intent was not that you do not want to work. Your intent was in getting the work done within time, but somehow delay happened and it was beyond your control considering constant changing of demands from client. So, in this case, you do not worry, I can legally protect you.
Gather evidence of client delays and changes, including communications and project expenses. We can assist you in preparing a detailed report of work completed and materials used. We will also try to negotiate amicably or offer a settlement. If an FIR is filed, take legal assistance, as such disputes are usually civil unless fraud is alleged. Consider sending a legal notice to counter baseless refund claims.
As per the Consumer Protection Act, 2019, your client may or may not choose to file a complaint against you under the act with the appropriate District Consumer Forum. However, I would like to inform you that the Forum will always give you a fair opportunity to file a reply and will surely apply the test of reason and logic. I advise you to gather all the communication between you and the said client and file it with your reply within 45 days from receiving the complaint notice along with the complaint and it's accompanying documents.
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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