I got an ice cream from a company with a piece of broken glass piece i
29-Sep-2024 (In Consumer Court Law)
How can I proceed as I found a piece of glass in the keventers ice cream
If you have sufficient evidence to show to the court that a glass was indeed found in the ice cream delivered by Keventers, you can approach the consumer court. For that you will have to draft and file a case against them in the consumer court. For further assistance you may reach out to me.
If you found a piece of glass in your Keventers ice cream, you can take the following steps to proceed:
1. Preserve the Evidence: Keep the contaminated ice cream and glass piece as evidence. Take photographs or videos to document the situation clearly.
2. Obtain Proof of Purchase: Ensure you have the bill or receipt from the purchase to establish your transaction with the brand.
3. Contact the Seller/Manufacturer: Notify Keventers immediately about the issue, either via email or their customer care. Mention the details of your purchase, the issue encountered, and provide the photographic evidence.
4. Medical Assistance (if required): If you suffered any injury from the glass, get medical attention and keep all medical reports and bills as proof.
5. File a Complaint: You can file a complaint in the consumer forum for negligence and deficiency in service. Submit the necessary documents, such as purchase proof, evidence of the glass in the ice cream, and any medical expenses if applicable.
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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