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I got an ice cream from a company with a piece of broken glass piece i


29-Sep-2024 (In Consumer Court Law)
How can I proceed as I found a piece of glass in the keventers ice cream
Answers (4)

Answer #1
596 votes
you have proof send me your query regarding your case on my whts app . send me your screenshot in my whts app. I have filed a complaint in the consumer court also . whenever you free call me back I will provide you all details your case
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Answer #2
931 votes
If you have sufficient evidence to show to the court that a glass was indeed found in the ice cream delivered by Keventers, you can approach the consumer court. For that you will have to draft and file a case against them in the consumer court. For further assistance you may reach out to me.
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Answer #3
989 votes
If you found a piece of glass in your Keventers ice cream, you can take the following steps to proceed: 1. Preserve the Evidence: Keep the contaminated ice cream and glass piece as evidence. Take photographs or videos to document the situation clearly. 2. Obtain Proof of Purchase: Ensure you have the bill or receipt from the purchase to establish your transaction with the brand. 3. Contact the Seller/Manufacturer: Notify Keventers immediately about the issue, either via email or their customer care. Mention the details of your purchase, the issue encountered, and provide the photographic evidence. 4. Medical Assistance (if required): If you suffered any injury from the glass, get medical attention and keep all medical reports and bills as proof. 5. File a Complaint: You can file a complaint in the consumer forum for negligence and deficiency in service. Submit the necessary documents, such as purchase proof, evidence of the glass in the ice cream, and any medical expenses if applicable.
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Answer #4
935 votes
You can first send a legal notice to person to claim damages . You can also file a consumer case in consumer court . You can also file a complaint with Food Safety Department ( FSSAI) Law governing it is Food Safety & Standards Act 2006 or Consumer Protection Act
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