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Honda activa nosing issue between 50-55 speed. No one is able to solv
11-Oct-2024 (In Consumer Court Law)
I purchased Activa in Nov 2023. After Feb 2024 I have noticed that there is noising issue in back side while speed between 50-60. I have visited 5-6 time to Yume Honda service center railway road gurgaon. They have done all service or formalities but the issue is still persist.
They are not able to solve the issue. It seems that they have sold me used Activa. Only 1 year is going to be completed in Nov.
Hello Sir/mam
Firstly you can send legal notice to opposite party , if still your issue is not resolved , Then you can file Consumer complaint under consumer protection act .
you can contact me over phone call , whats app or email for further assistance and advice.
Thank you
Regards
Advocate kuber hooda
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Adv. Kuber Hooda
Panchkula | 700+ Answers
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Hello sir, as per the question, asked by you, please serve them legal notice because if you are facing an issue with generally a new active, I will not face it is deficiencies in service. They might have changed some part with original or could be any of the possibility. Please feel free to reach out to us for any sort of further legal assistance on this issue with dealing consumer cases at large thank you please feel free to call.
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Dr. Preeti Manderna
Panchkula | 400+ Answers
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In response to your query:
It seems you have a valid concern regarding the noise issue with your Activa and the unsatisfactory service provided by the Yume Honda service center. Since they have not been able to fix the problem after multiple visits, you have the following options:
1. Warranty Claim: As your Activa is still within the warranty period (since it has been less than a year), you can raise an official complaint with Honda's customer service to demand a resolution under the warranty terms. They should either repair the issue or, if it persists, replace the faulty part or vehicle.
2. Consumer Complaint: If the service center and the company are unresponsive or unable to resolve the issue, you can file a complaint with the consumer forum for selling you a defective product. This is especially valid if you suspect they sold you a used or defective Activa.
3. Third-party Inspection: You can also consider getting an independent mechanic or professional to inspect the vehicle and provide a report. This can strengthen your case if you decide to pursue legal action.
Make sure to maintain all records of your visits to the service center and any communication with Honda for reference in case you need to escalate the matter.
Adv. Mahinder Singh Mavi
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Adv. Mahinder Singh
Faridabad | 100+ Answers
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