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Food ordered at maison pvr jio world drive bkc mumbai
16-Feb-2025 (In Consumer Court Law)
On 17th Jan 2025, Yash and Sailee visited Maison PVR, Bkc, Mumbai, where they ordered vegetarian dum biryani but was served chicken dum biryani. As strict Jains, they are deeply upset after consuming the dish, which conflicted with their religious beliefs. After reaching out to the FSSAI helpline and filing a complaint, they found no satisfactory resolution. The incident resulted in both physical and emotional distress.
Dear client based on your query,
the restaurant will be liable for deficiency in service and unfair trade practices as well under the Consumer Protection Act . Given that this caused emotional and religious distress you can file a civil suit for damages. For legal help contact us as soon as possible.
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Adv. Anish Palkar
Mumbai | 200+ Answers
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Hello, have few questions on this as did they receive any apology in written from pvr or from the person who has served the chiken birynj instead of veg biryani, and who has takn the responsibility for their mistake?
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Adv. Mahrukh Khan
Mumbai | 200+ Answers
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Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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