False promises by travel agent and not refund my advanced without any
15-Jul-2023 (In Consumer Court Law)
I booked two tickets for travelling in Shimla in the month of March 2020. But the travel agent cancelled the tour and said that nobody is interested for travel due to corona virus. I request him to refund my money but he refused and told me that the money is not refund it will adjusted with the next tour in future. But his company brochure it was mentioned that if the tour is cancelled in any unavoidable circumstances then the total advanced is refund without any compensation. When I told him he first refused then agree and committed to me that my advanced will be refund in the month of August 2020. But now when I send him a reminder mail he refused and told me that his business currently not running due to corona when the situation is normal he will contact with me. I have all money receipt and company brochure rules regulations and all email communication with me. Please be advised
hi, in your case you can wait till august and see that if anything is happening then okey otherwise you have to go through legal process, but i suggest to wait till the scheduled time, and later on you can think of the legal option, you can contact me also for the rest.
Wait till the month of August 2020 then give a reminder, if u get no positive response, then send a legal notice for recovery, then u can take absolute action against the Company in Consumer Forums when that will start functioning. For more information, kindly contact your real world lawyer. Good luck
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