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Delivered wrong product by fabsareeo.com


17-Jul-2023 (In Consumer Court Law)
I,am resident of H-642 Ward -18, New Tara Nagar, Sonipat Haryana. I ordered a lehenga from the site fabsareeo.com on 13th July, 2020. I got the parcel through Xpressbees, the delivery boy named Pradeep Bazard of contact no. +917027151559 from whom I got the parcel. My order no. was #1195 and the text I received through Xpressbees in which SR Courier order AWB is 141123202230893. The amount of parcel is 1349 and I paid the amount through Google pay. That delivery boy did not let me open that parcel before the payment and after that when I opened that parcel in that there was no such lehenga which I ordered. There was some old clothes. Since after recieving the parcel I am trying to contact to the company about this. But company is not giving any response to this. Can I get my money back?
Answers (2)

Answer #1
523 votes
you can file a consumer case in your area against the company about negligence, deficiency in services, unfair trade practice and can also claim compensation for causing mental harassment.
start with sending a legal notice.
you can contact me for further clarification
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Answer #2
825 votes
First of go to their website and search contacts option and from their you will get the mail id of the company after that write your grievance and send them a mail and take a print of that. If they respond of your mail it's good and if not then file a case against that company for unfair trade practices in consumer forum.
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