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Delayed delivery by Amazon and fake compensation promises
11-Sep-2025 (In Consumer Court Law)
There was delayed service in delivery of my order and I got fake promises by Amazon customer care executive of fake compensation and i had to cancel my order atlast with receiving it. So what can I do?
you can file a consumer complaint against the amazon for the deficiency in service. The complaint has to be filed along with the document showing the promise made by the amazon to prove the promise made by Amazon. feel free to contact for any legal advice.
Helpful?
Adv. Vignesh Kasinathan
Chennai | 25+ Answers
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Dear Client,
1. You can file a complaint under the Consumer Protection Act, 2019 for deficiency in service and unfair trade practice. First, issue a written complaint to Amazon. If unresolved, approach the District Consumer Disputes Redressal Commission with proof (order details, chats, cancellation, etc.) and claim refund, compensation, and litigation cost.
2. Consult an advocate to discuss your case in brief.
3. You may schedule an appointment regarding your case by phone or email at your convenience.
Thanks & regards,
Priyanka
Advocate
Coimbatore
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Adv. Priyanka
Coimbatore | 100+ Answers
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