LawRato

Decornt service' pvt ltd. Chapati machine 69000 rs august 2024


08-Dec-2025 (In Consumer Court Law)
I ordered a product on 10 Aug 2024 and received it damaged on 22 Aug. I informed the company the same day and asked for a return, but they didn’t respond before the 25 Aug return deadline. They asked me to repair it myself. Even after a dealer concall, it didn’t work. No support despite warranty. I posted my experience, and now they claim a defamation case. I paid ₹69,000 and still have no refund, replacement, or repair. What should I do now.
Answers (1)

Answer #1
776 votes
If they filed a defamation case you can defend your case easily if you have a genuine case of receiving a damaged product, the defamation section won't attract for the true statements and reviews. you can also file a consumer case against them for refund and compensation.
Helpful? LawRato LawRato

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."