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Can I file complaint against jewellers for giving low quality ring


29-Dec-2023 (In Consumer Court Law)

Dear Sir, I had purchase a engagement ring for my wife which was on 2nd dec2015. The ring was purchase on nov2015. The ring was breaked very next day of my engagement. Now they are asking me for repair by adding more gold in it that means they had given me the poor quality of ring. Because of this thing i got harresed in my in laws home and my prestige in my in laws home got down. This thing is very frustrating. what should i do. Should i file a case or not? If yes then what is the prosidure.

Answers (3)

Answer #1
652 votes
You can file a consumer complaint against the jeweller alleging deficiency of services. In that you can mention everything in detail and the court will take cognizance for sure. The same is to be filed within a period of 2 years, not after that else the same would be time barred.
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Advocate Jiwan Pal Singh

Adv. Jiwan Pal Singh

LawRato Delhi | 5+ Answers
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Answer #2
852 votes
Yes you can file criminal complaint as well as civil suit for recovery of your amount with interest. But you must be sure to have the documentary proof of the low quality of the ring and some witnesses who can affirm the incidence of breaking of the ring.
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Advocate Navin Thakur

Adv. Navin Thakur

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Answer #3
904 votes
Yes off course Take legal action against shopkeeper and file a casr in consumer court where u r living and where the instant was going . In the claim u have to mention each and every point in case matter and said all ur points and ask for extra claim with interest. Shop keeper has to pay u the full amount with interest.
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Advocate Jatin Nagar

Adv. Jatin Nagar

LawRatoDelhi | 25+ Answers
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