Can i claim compensation for flight delay as per DGCA guideline

883 votes

According to the DGCA guidelines Rs. 4,000/- or the value of the ticket whichever is less for flights having a block time of more than two hours is to be paid to the flier.
If the cost of the ticket is less than the amount of compensation indicated above, the airline will be liable to compensate an amount equivalent to the ticket cost in addition to refund of air ticket.
The compensation shall be paid in cash, by bank transfer or with the signed agreement of the passenger in the form of travel vouchers, in accordance with CAR Section 3, Series M, Part II.
Additionally, the passenger shall be offered the choice between the following:
Refund of air ticket at the price it was purchased.
A flight to the first point of departure.
Alternate transportation under comparable/alternate mode of transport (whenever applicable), to the final destination.
Alternate transportation under comparable/alternate mode of transport (whenever applicable), to their final destination at a later date at the passengers’ convenience, subject to availability of seats.

Advocate Siddhant Sharma LawRato

582 votes

Yes.as per the DGCI you can get the compensation as follows:
3.5(c)Rs.4000 /the value of the ticket whichever is less for flights having block time of more than 2hours.
*the affected passenger shall be offered compensation alternatives listed in para 3.5.1 & 3.5.3 above and once the option has been selected the affected passenger will not have the option to switch to another form of compensation.

Advocate K Prema LawRato