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Can a case be filed against university for not providing facilities
18-Sep-2023 (In Consumer Court Law)
I am a student of Icfai Business School,Hyderabad,pursuing my under graduation BBA ,final year.The fess of the college per semester(4 months) is Rs.90,000/- that is Rs.1,80,000 a year (excluding transport fees).First 2 years were good.We had very big and comfortable rooms but this year due to intake of many students, our batch has been shifted to another building. This building is very far and also is not meant to have classes.They arranged single chairs with a wooden board to write as a support. Classrooms are very small. There is no signal which is a major issue.It's been more than six weeks, we still don't have wi-fi. Even after talking to the management, they refuse to change the building but will provide wi-fi and Air Conditioners. The point is college is not providing the facilities they should be providing for such a huge amount of fees.I don't want to pay huge amount to go and sit in that building.Either the building must be changed or the fees must be reduced.What can be done?
In the first place, a case can be filed only for poor facilities provided to the student, with evidence like brochure, phamplet or any video or power point presentation of the business school or picture of earlier facilities provided, but subsequently such facilities are withdrawn without information causing pain and suffering to the students, further, student can seek relief as following a) to refund the fee pertaining to facilities b) compensation for pain and suffering caused by the management's act of not providing facilities
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Adv. Neeraj N
Hyderabad | 100+ Answers
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YOU can file consumer case for Deficiency of Service against your Education service provider . But you must submit icfai and your agreed conditions and what he promised in writing the services at the time of admission. if your service provider failed to provide some services against your agreement. You may approach Consumer Forum and you must submit complaint with evidence along witness of your classmates and scientific evidence like photos and videos most preferably. most of the cases the educational society not provide any agreement. if any brochure is there it may help you.
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Adv. Vijaya Bhaskar Siripanda
Visakhapatnam | 25+ Answers
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Instead of running to courts, you must take these concerns to University management. It should have been a representation rather than a single student. Courts take lot of time to resolve the issue .
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Adv. Sanjeevi Krishna Rao
Visakhapatnam | 200+ Answers
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