LawRato

Booked flights through a company but have to rebook the flight


29-Sep-2023 (In Consumer Court Law)
They did not give us the information that our layover via Australia will need Australian Visa . Our flight was from Banglore to Singapore. Singapore to Australia and Australia to New Zealand. We were not allowed to board from Singapore to Australia. We had to book tickets from Singapore to New Zealand then and there and had to do the same for return ticket which were also via Australia. Ended up spending around 3.5 lakhs extra. They are not responding properly to complaints. What should be the next legal step.
Answers (1)

Answer #1
577 votes
They did not give us the information that our layover via Australia will need Australian Visa . Our flight was from Banglore to Singapore. Singapore to Australia and Australia to New Zealand. We were not allowed to board from Singapore to Australia. We had to book tickets from Singapore to New Zealand then and there and had to do the same for return ticket which were also via Australia. Ended up spending around 3.5 lakhs extra. They are not responding properly to complaints. What should be the next legal step

Issue legal notice claiming your damages. In the said notice you should mention the problem faced by you by the other side persons deficiency of service. In the said notice you claim damages and mental agony charges.

After issuance of notice if you settle your problem no issue. Other wise, please file a consumer case.

Note: Please contact any advocate for preparing the notice .
Helpful? LawRato LawRato

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."