Advocate Soumendra Kumar Dutta

Questions Answered by Advocate Soumendra Kumar Dutta (25+ answers)

Q: कस्टमर केयर में शिकायत कैसे करें 09570/4037/64/

पेटीएम कस्टमर केयर 09570/4037/64 शिकायत दर्ज करने के लिए आप Paytm Help & Support या Paytm 24x7 Help पर जा सकते हैं। कस्टमर केयर में शिकायत कैसे करें 09570/4037/64/ कस्टमर केयर में शिकायत कैसे करें 09570/4037/64/

Advocate Soumendra Kumar Dutta answered
Please follow the instructions for lodging complaint to customer care and in case, complaint is not resolved, then serving a legal notice notice to concerned service provider, file a consumer complaint online login to e-daakhil or e-jagriti portal seeking appropriate relief in the matter. It's suggested to consult or hire an Advocate for tailored advice before filling the complaint to the consumer forum.

Q: My laptop got damaged due to travelling in auto.It has 5 year warranty

My laptop got damaged due to travelling in auto.It has 5 year warranty and this is the 4th year.Still they are asking for rs 20K to repair the laptop because according to them hinge damage is not covered under warranty.Are they scamming me?

Advocate Soumendra Kumar Dutta answered
Dear Client,In the given scenario, first check out the terms and conditions of warranty offered by the company carefully and in case such hinge damage is not covered under the warranty, then your claim for damages even it is caused during warranty, may not be allowed by the Court. So it's advisable to consult with an Advocate for tailored advice and steps to navigate the matter in the right way.

Q: My laptop got damaged because of sitting in front sit of auto for 1 yr

.The auto drivers used to pressurise me to sit in front sit whenever a female used to board the auto.Now they are asking for rs 20K to fix the laptop.Can I sue the auto drivers for the damage?

Advocate Soumendra Kumar Dutta answered
Dear Client, Your query lacks information to respond properly. In query once you wrote that they are asking a sum to repair the damaged laptop and you want to use claiming damages from auto driver which appears to be contradictory. Accepting the arbitrary pressure from auto driver, you agreed to sit in the front seat of the auto and unless you could prove such arbitrary or unethical pressure by adducing strong evidence before the court, no viable outcome from litigation is visible as of now. If required, please consult with an officer of an MV Department or an Advocate for tailored advice to resolve the issue.

Q: Family pension dual marriage first wife dead and a son frommarriage I'

My father was a govt employee who has died on 2020.in his record there are first wife name and his son's name. I am a child from 2nd marriage how can I include my name in that record?

Advocate Soumendra Kumar Dutta answered
Dear Client, In case your father married second time during the subsistence of first marriage, then such marriage is deemed void as per the condition prescribed under Section 5(1) of HMA,1955. However, children born from a void or voidable second marriage are deemed legitimate and have the same rights as children born from a valid marriage. For inclusion of your name in the record of the concerned authorities, you may visit or contact the office of the AG(A&E) of the concern State Government for updated information and procedures to navigate the matter.

Q: kotak bank account transaction refund 092-1477-4511

You will receive a refund for a failed or cancelled Kotak 092-1477-4511 Mahindra Bank transaction within 3 to 5 working days, depending on the transaction type. [1] (

Advocate Soumendra Kumar Dutta answered
Dear Client,Form the contents of the query it appears that it's an instruction to get refund of a wrong transaction caused by default. It may please be noted that Bank can't reverse a wrong and complete transaction without the consent of recipient. So in the given scenario, you should follow the instructions first to get back the refund of wrong transaction failing which you may escalate your grievance online before the Ombudsman under the RBI integrated Banking Ombudsman Scheme and NPCI seeking appropriate relief in the matter. If required, consult or hire an Advocate for tailored advice and steps to navigate the issue legally and effectively.