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Non refund of rs 4 lakh in fees by coaching institute


12-Feb-2025 (In Recovery Law)
We paid rs 4 lakh for my sister's JEE coaching fees to an institute. Halfway through 11th grade, the institute shut down, teachers said they cannot teach as they are not receiving salary. We were told we wil get fee back in 2-3 months but we have not received any news yet. How to proceed? Any tips on how to file a consumer complaint? What steps to take?
Answers (4)

Answer #1
904 votes
Send a legal notice to the institute demanding a refund. If no response, file a consumer complaint for deficiency of service in the District Consumer Forum. We will need to attach receipts & communication as proof.
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Advocate Devang Manjrekar

Adv. Devang Manjrekar

LawRato Mumbai | 100+ Answers
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Answer #2
625 votes
Hi, in such a scenario, it is advisable to first send a legal notice, and thereafter file a consumer case having local jurisdiction. In case if the institute is shut down then it becomes difficult to execute the order that may be passed in your favour, however we can make the directors or partners as the case may be lible to pay the amount passed in the decree
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Advocate Kunal Kamath

Adv. Kunal Kamath

LawRatoMumbai | 50+ Answers
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Answer #3
588 votes
Well, first of all, to start with, you guys can send a Legal Notice to such institute first to repay your money back, if the institution does not heed to request of your's, then Civil and Criminal Cases can be filed against the Institution.
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Advocate Pankaj Bajaj

Adv. Pankaj Bajaj

LawRatoMumbai | 1000+ Answers
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Answer #4
980 votes
First step to file consumer step Legal notice Second step Need to wait for 7-15 If you receive any reply in your favour well and good If you don’t receive any reply can proceed it with filing consumer complaint
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Advocate Mahrukh Khan

Adv. Mahrukh Khan

LawRatoMumbai | 200+ Answers
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