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Cyber cell account holder issue


04-Apr-2026 (In Recovery Law)
My bank account was put on hold by cyber cell due to suspicious activity in my account because of the use of the luckpay app ( a earning application) no notice or FIR received in my name i complaint in the national Cyber crime portal and attached bank statement and the application screenshot. Ncrp portal assigned my case to my nearest cyber crime Now, the question is: if I visit my nearest cyber crime unit, what specific questions will they ask me? Furthermore, how long will it take for the hol
Answers (5)

Answer #1
689 votes
If large amounts are involved, consider engaging a lawyer You can also contact me to prepare an application before cjm court to deefreeze your account Documents you should carry: Bank statements App screenshots ID proof (Aadhaar/PAN) NCRP complaint copy Any chat/email proof Time for removal of hold: There is no fixed timeline. Typically: If you are found not involved → hold may be removed in 7–30 days If investigation is ongoing or funds are traced to fraud → it may take longer and may require court orders
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Answer #2
870 votes
an application for De freezing of the account has to be filed in court so that the hold put on your bank account can be released. you must also try and get the necessary details of the transaction that resulted in your account to be put on hold
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Answer #3
715 votes
When you visit your nearest Cyber Crime Unit regarding the hold on your bank account due to transactions linked with the LuckPay app, the officers will primarily try to understand the nature and source of the transactions in your account and your role in them. They are likely to ask how you came across the app, how it functioned, whether you earned money through tasks or referrals, and whether you knew the persons transferring money into your account. They may also question if you shared your bank details, OTPs, or login credentials with anyone, and why there were multiple or rapid transactions (if applicable). Essentially, they will assess whether you acted in good faith as a user or were knowingly or unknowingly facilitating suspicious transactions. You should be prepared with your bank statements, screenshots of the application, and a copy of your complaint on the National Cyber Crime Portal to establish your bona fide intent. As far as the timeline is concerned, there is no fixed duration for removal of the hold; however, if you are able to satisfactorily explain your position and there is no direct involvement found, the account is generally defreezed within 1 to 3 weeks. In more complex cases involving inter-state transactions or linkage to any FIR, it may take longer. If there is unreasonable delay despite cooperation, you have the legal remedy of approaching the High Court for defreezing of your account
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Answer #4
668 votes
Go to your concern bank. Ask the written copy of letter whereby the bank compled to seize the account. Contant the concern person who issued direction to seize the bank account. Convince him/her that you are not using the account in suspicious activity in writing. If authority is not convinced then approach the court through advocate . If the authority is Convinced then That person/authority shall issue the letter to restore the account. Submit the same letter to your concern bank.
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Answer #5
717 votes
Hi, In cases like yours, where a bank account is put on hold based on a cyber alert (often linked through the NCRP portal), the cyber cell usually conducts a preliminary verification before taking a call on unfreezing. If you visit the cyber cell, they are likely to ask you: The source of the funds credited to your account Your involvement with the LuckPay application and how it works Whether you have shared your bank details/OTP with anyone Details of transactions flagged as suspicious (they may point out specific entries) Any communication or proof showing the legitimacy of your earnings You should carry: Bank statements Screenshots of the application and transactions Any communication/records showing how you earned the money As for the timeline, there is no fixed period. It depends on the verification and whether your account is linked to any larger complaint. In straightforward cases, it may take a few days to a couple of weeks, but if further inquiry is required, it can take longer. Before you visit, it would be better to properly assess your transactions and responses, because how you explain the source of funds is very important in such matters. A structured representation often speeds up the process and avoids unnecessary complications. If you’d like, you can share your transaction details or the freeze communication, and I can guide you on how to approach the cyber cell and, if required, assist in preparing a proper representation for early resolution.
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