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Claim by insurance company for repairing damaged car


13-Feb-2023 (In Insurance Law)
I have done insurance of my car from new india assurance company ltd and in oct 2017 our car had an accident (the body of car from front got smashed).after that we informed to insurance company and they took our car to their workshop and they repaired it now the insurance company is demanding us to pay 2 lakh rupees for it and they are not even providing any report or bill of it and also not paying attention to our matter.
Answers (2)

Answer #1
872 votes
Dear Sir,
First we send notice to the Insurance company after this if insurance company also demanding the money than we can file consumer complaint before consumer forum.

Regards
Karan Lohia Advocate
Answer #2
846 votes
Claim is dependent on the type of policy purchased. If the vehicle was insured for 3rd party risk coverage then no personal damage is payble by insurance company. However if comprehensive policy was purchased then claim is payble by insurance company. A week's legal notice can be issued subject to above facts. If case falls in later case and insurance company does not comply the insurance terms then complaint can be filed in local district consumer forum.

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