LawRato

What to do when your account is debited wrongly


05-Jun-2023 (In Cyber Crime Law)
Dear Sir, Yesterday on 4th of June i received at 10:17 pm i received a transaction alert from ICICI bank stating "Your account has been debited with 22324 INR with debit card transaction" At that time i was at home and my debit card was kept in safe locker.This transaction is not made by me. Kindly advice legal action on ICICI bank,its their responsibility to protect consumer and his interest.Also advice how to get money back. Thanking you
Answers (2)

Answer #1
757 votes
Bank can trace the location of this withdrawal.
It is done using a clone card.
First block you card.
Second lodge FIR within a week of fraud max 30 days.
Provide FIR details to dispute team of bank.
Raise a claim for refund.
90 percent you'll get money back from bank.
Cctv footage of atm should also be scanned. Find delay much
Helpful? LawRato LawRato
Answer #2
846 votes
Firstly Inform ICICi Bank about this transaction. Make a complaint and investigate transaction to the manager of ICICI bank by written application. Request to Bank for refund of transacted amount in your account.

If bank refuse his responsibility then you have to complaint against bank.
Helpful? LawRato LawRato

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."