LawRato

Received a message from Amazon seller


23-Aug-2025 (In Cyber Crime Law)
Recently I buy 2 item from Amazon and I received damage and wrong then I reported to customer care they arranged product pick up. And next day amazon pick up agent came and product got picked up successfully.. after that I received my refund.. but now that amazon seller sending me threatening messages he told in message I have CCTV footage proff of product package and everything.so now I will take legal action against you and file FIR against you in cyber crime police asking me to pay.
Answers (3)

Answer #1
862 votes
Since you followed the correct Amazon process for return, pick-up and refund, you are not at fault. The seller cannot legally demand payment or threaten you directly. Keep records of all messages received from the seller and immediately report the matter to Amazon customer support. If the seller continues to harass you, file a written complaint with the local police/cyber crime cell attaching screenshots of the threats. Do not pay any money to the seller privately, as all transactions must only happen through Amazon’s platform.
Helpful? LawRato LawRato
Advocate Mrunmayi Kotawadekar

Adv. Mrunmayi Kotawadekar

LawRato Mumbai | 100+ Answers
Chat with Advocate Mrunmayi Kotawadekar Chat 
Answer #2
834 votes
If you have bought both the parcels from amazon and returned as per the Amazon's return policy you are neither required to be scared nor required to pay any attention to this, file a criminal complaint online through zero FIR against the seller, file a complaint against Amazon on national consumer helpline then file a case in consumer court and seel damages against the seller and the Amazon
Helpful? LawRato LawRato
Advocate Moksh Jain

Adv. Moksh Jain

LawRatoMumbai | 100+ Answers
Chat with Advocate Moksh Jain Chat 
Answer #3
676 votes
contact amazon customer care via email and tell them regarding the situation they will block the account of the seller also tell this situation to your local cyber police station unit. try to keep everything in writing for example your email instead of calling email the amazon customer care, also dont forget to email the issue directly to jeff bezos email address just google the name and his email address you will get your issue resolved or atleast you will get a reply from Amazon customer care, then don't forget to contact your local cyber police station and tell them the situation also inward an application regarding the situation and the. tell the situation so you will have proofs that you had already informed the concern people that this guy is fraud. it will help u in future situation if your bank account gets frozen this will be the best evidence you will have.
Helpful? LawRato LawRato
Advocate Vivek Vilas Sable

Adv. Vivek Vilas Sable

LawRatoPune | 25+ Answers
Chat with Advocate Vivek Vilas Sable Chat 

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Connect with top Cyber Crime lawyers for your specific legal issue
Connect with a Lawyer
Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."

All Answers

Googling your legal issue online?

The internet is not a lawyer and neither are you.
Talk to a real lawyer about your legal issue.

LawRato