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Fraud done by bank not refunding money how to recover it


24-Aug-2023 (In Cyber Crime Law)
Online banking fraud happned of 34000 and bank denied to refund amount. I am struggling to get amount. Case is with cyber cell ,Gurgaon and no action from them yet. Waiting for result from them. Bank is saying that this is done through 3d secure pin transaction and it is purely personal. I am saying and reported the issue to bank on same day that these are not done by me. Please advise me so that I get my refund ?
Answers (2)

Answer #1
705 votes
Please bring your file to discuss the case with the evidence. The Bank may not refund you money and the cyber crime will not respond to t he case till they understand the case and how someone has taken the money from your account.
Answer #2
662 votes
Is this a banking transaction or credit card transaction?

You can send a letter to bank along with copy of police complaint that is duly stamped with receiving date. Send soft copy of letter to bank officials along with physical copy via registered post for prompt action.

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