Threatening and Disruptive behaviour by an Individual

My father and mother are retired class 1 officer and we have been a victim of hooligan behaviour by an individual, who has been harassing and intimidating us for quite some time now.First incident took place on 12th January 2010, when my father and mother were going to the government job (they worked as a class 1 officer in civil surgeon hospital) and Mr. Raj Singh followed their vehicle stopped their car forcefully and started hitting car window and threatening both my parents.We have reported this incident to the local police on 13th January 2010 but no actions were taken.Now, recently my father was going in a car with his friend, when they were stopped by Mr Raj Singh on 29th January 2023 and he came aggressively approaching towards my father with the brick in his hand and threatened to smash the car window.This repeated threats and malicious actions have left us feeling threatened and distressed. Would it be possible to re-open our complaint made in 2010?