Fraud by The Hilton holidays international

Question

Fraud by The Hilton holidays international

16-Sep-2023 (In Criminal Law)

I got a call that we won 3 coupons of 3/4 days hotel, parlour voucher worth 15k and couple movie voucher. They told us to visit the hotel and collect the coup and it will not take more than 45 minutes. But we must visit in couple nWe went to hotel to collect the free voucher. Instead of giving vouchers, they started to sell thier membership. We denied multiple times but they were keep insisting us. Finally they offered us in discounted prices with monthly EMI of 1934/- for 24 monthsThey instructed us to sign the contract. We signed without reading term and conditionWhen we came back to home, we realised that there is annual maintenance charges of 8500. I immediately requested for cancellation.The next day I got a call and the agent told me that the amount is not refundable. But in term & condition it is mentions that if you cancel, the charge 30% in 1 to 7 days. But I cancelled in 3 hours. Can I get refund coz I am not falling in 1 to 7 days slab.

Answers (8)

Answer #1

Adv. Chikirsha Mohanty

Delhi | 200+ Answers

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Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

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Key Red Flags:

Unexpected calls or SMS claiming you've won a lucky draw without entering one.
Pressure to attend a meeting or presentation to claim your prize.
Conditions attached to the prize (e.g., paying a fee, buying a package).
Mixed reviews online, with some praising service but many reporting fraud or misleading sales.

Advice:

Verify the source before sharing personal details.
Avoid paying any money upfront to claim a prize.
Check for official affiliation on the brand's official website.
If in doubt, report the incident to consumer forums or the local cybercrime cell.

Advocate Manoj Kumar Pandey LawRato · Accepted Answer · 2022-09-16T15:32:48+05:30

Answer #2

dear client First you must send a legal notice to the hotel owner and manager for defrauding you and also made a police complaint. It may works and they may return the money otherwise move further and file a case againt them for cheating you.

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37+

Adv. Manoj Kumar Pandey Adv. Manoj Kumar Pandey

Delhi | 50+ Answers

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Advocate Mohit Rajput LawRato · Accepted Answer · 2022-09-16T21:48:51+05:30

Answer #3

Yes you can ask and get your refund if it is mentioned in the terms and conditions of the company membership. Since it a general agreement and therefore the company has to follow it. You can send a legal notice for the refund of same through a lawyer and also file a case under consumer forum for the refund of same.

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Adv. Mohit Rajput Adv. Mohit Rajput

Delhi | 100+ Answers

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Advocate Anubhav Kathuria LawRato · Accepted Answer · 2023-10-02T23:04:22+05:30

Answer #4

We understand your concern. You need to seek a Legal Consultation for your issue. Need to understand what exactly you want. Would You like to file a police complaint for fraud being played upon you or is there Any deficiency in their Services

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Adv. Anubhav Kathuria Adv. Anubhav Kathuria

Delhi | 1000+ Answers

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Advocate Rishabh Gupta LawRato · Accepted Answer · 2023-10-02T23:26:08+05:30

Answer #5

yes you can file a consumer complaint against the aforesaid company in the consumer Court under section 12 of the consumer protection act. but first of all you will send legal notice to the company and demand for the compensation.

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Adv. Rishabh Gupta Adv. Rishabh Gupta

Delhi | 50+ Answers

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Advocate Jitender Singh LawRato · Accepted Answer · 2023-10-02T23:57:10+05:30

Answer #6

First of all rather than going legally you should serve them a legal notice and in that notice you can write that either pay my money or face legal action which will be at your own risk. After that if they fails to give you a satisfactory reply then you can anytime file a recovery suit in the court to claim your money back along with compensations.

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Adv. Jitender Singh Adv. Jitender Singh

Delhi | 1000+ Answers

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Advocate Puneet Srivastava LawRato · Accepted Answer · 2023-10-03T09:59:48+05:30

Answer #7

Apparently you have a case of fraud and cheating and simultaneously you should file a case in consumer court. Chances of getting relief is high in your case. If you need assistance you may consult me. Good luck!

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Adv. Puneet Srivastava Adv. Puneet Srivastava

Delhi | 700+ Answers

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Advocate Yuganshu Sharma LawRato · Accepted Answer · 2023-10-07T10:53:17+05:30

Answer #8

There are lot of frauds going on like this specially travel related in the name of the company. we have sorted various frauds such as marriot grand vacations, toplite holidays and etc. this is a consumer dispute and a legal notice will suffice your requirement for the full refund as well as compensation

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51+

Adv. Yuganshu Sharma Adv. Yuganshu Sharma

Delhi | 700+ Answers

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